Seekom’s New Smart SMS System: Powered by Modica Group’s CPaaS Technology

Seekom’s New Smart SMS System: Powered by Modica 

In a digital world, communication has never been more important for businesses across all sectors— especially in property and hospitality. As travellers and guests seek personalised, real-time updates, the ability to send timely messages can make all the difference in creating memorable customer experiences. Enter Seekom’s new Smart SMS System, designed to enhance guest engagement through instant, impactful communication.

We’re excited to support Seekom’s innovative solution with our robust CPaaS (Communication Platform as a Service) technology, offering a reliable, scalable, and secure SMS system that helps businesses connect with customers when it matters most.

Why SMS is a Game Changer for Property & Hospitality

SMS has proven to be one of the most effective communication channels for the property & hospitality industry. With open rates as high as 98%, SMS ensures that critical messages, such as booking confirmations, check-in reminders, or personalised offers, reach guests directly. In an age where consumers are overwhelmed by information, the simplicity and immediacy of SMS stand out.

Seekom’s new system capitalises on these benefits, offering hoteliers and property managers a smarter way to engage guests, improve satisfaction, and streamline operations.

How Modica’s CPaaS Powers Seamless Communication

Our white-label CPaaS platform is built to deliver top-tier communication services, giving businesses the flexibility and tools they need to create meaningful customer interactions. Here’s how our technology empowers Seekom’s Smart SMS System:

• Real-time Delivery: Seekom’s customers can rely on instant message delivery, ensuring guests receive critical updates at the right time.
• Personalisation at Scale: With our platform, businesses can automate and personalise SMS communications, delivering targeted messages to enhance the guest experience.
• Global Reach: Modica’s global messaging capabilities enable Seekom to support customers, ensuring their communication efforts are effective no matter where their guests are located.
• Security and Reliability: With stringent data protection measures, our CPaaS platform ensures that all communications are secure, safeguarding both businesses and their customers.
  
  
  

A Seamless Guest Experience

Seekom’s new Smart SMS System is about more than just sending messages—it’s about creating seamless interactions between businesses and their customers. Whether it’s confirming bookings, providing key information, or upselling additional services, the new system ensures that hospitality providers can engage their guests in real-time, building stronger relationships and boosting loyalty.

With our CPaaS technology powering this solution, businesses can rest assured that their communications are backed by a proven, enterprise-grade platform designed for scale and reliability.

Transform Your Communication Strategy

We’re proud to be the technology partner behind some of the most innovative solutions in the market. As the demand for personalised, real-time communication grows, our CPaaS platform continues to empower businesses with the tools they need to meet and exceed customer expectations.