Modica’s solutions create tighter finance security and help integrate customer service strategy.

Banco BHD
Industry
Finance
Service
Enterprise SMS Gateway

Modica deployed their SMS API and SMS Campaign Manager enabling the Dominican Republic bank to instantly and directly communicate with its customers, and enabling customers to respond at any time.

Full integration with the banking platform provides secure connectivity for SMS banking, 2-factor transaction confirmation, and has streamlined identification of unauthorised transactions, tightening risk management.

The mobile channel has become integral in the bank’s marketing and customer service strategy, averaging at around 750,000 messages per month.