Since making it easier for people to report spam texts, The Department of Internal Affairs (DIA) has seen a 500% increase in complaints lodged.
Modica designed a secure two-way text service using the SPAM (7726) shortcode and mobile website to collect key information. The new solution gives the customer a choice for how and when they want to engage.
The Modica solution is not only secure and trusted, but gives the Department the opportunity to engage with more Kiwis.
In just six months, the number of text spam reported to the Department of Internal affairs has skyrocketed and the Department can now better protect consumers and take action to deal with offenders.