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ANZ Bank

Customer Story

ANZ uses the Modica platform to send mission critical messages.

ANZ

BACKGROUND

The Australia and New Zealand Banking Group Limited, commonly called ANZ, is an Australian multinational banking and financial services company.

SOLUTION

Using Modica’s Enterprise SMS Gateway, ANZ deliver mission critical messaging, providing an extra layer of security with our two factor authentication (2FA) online security and event-based alerting to a global customer base.

Successful smooth migration of messaging services and setup of alternative provider helped the bank manage messaging load and achieve redundancy.

ANZ customers, nowadays, have a wide range of options to conduct banking transactions.

Real time volume and content reporting with full audit of any transactions through the platform, ensure ANZ deliver timely message notifications for secure payments and internet banking to customers.

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The Modica platform gives us greater visibility of our messaging with real time analytics and reporting. This, along with the team’s proactive and responsive communication, makes Modica a superior choice of partner.

Silla Mulitalo
Channel Manager Internet Banking, ANZ

Contact us today to learn more about our Intelligent Messaging solutions