Skip to content
Modica Group website banner-1

Insurance made easy with SMS

Simplified insurance through SMS

We've helped many leading insurance companies improve their customer communications, automate workflows and improve customer security by integrating our SMS solutions into their company processes. This has helped increase customer engagement, created better two-way communication and decreased wait times for the customer, which has boosted customer satisfaction.

By integrating our SMS solutions, customers can have personalised and secure conversations with their insurance company, allowing them to receive advice, ask questions and make claims with ease. They can also receive payment reminders, utilise two factor authentication, minimise late payments and reduce pressure on call centres. This helps build greater trust between the consumer and the insurance company.

Our platform allows insurance companies to be more efficient, freeing up valuable administration and staff time, all while enhancing customer satisfaction and boosting profitability.

Insurance-2

SMS uses in Insurance

PAYMENT REMINDERS
CUSTOMER ENGAGEMENT
ALERTS AND NOTIFICATIONS
NPS SURVEYS AND FEEDBACK
TWO-FACTOR AUTHENTICATION
CUSTOMER SUPPORT
MARKETING CAMPAIGNS
INSURANCE CLAIMS PROCESSING UPDATES

A powerful message platform for Insurance

One of the greatest challenges for insurance is effective and timely communication. Modica has multiple solutions available on one unified platform, allowing the companies to send time-critical messages and enable two-way conversations with staff and clients.

Contact us today to learn more about our Intelligent Messaging solutions