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Public Sector made easy with SMS

Simplifying the public sector through SMS

We’ve helped many services within the public sector create a seamless integration of SMS into their communication processes. This has enabled them to save time and reduce revenue loss by setting up community wide communication services (including sending reminders) helping speed up payment processes.

Our fully integrated SMS solutions allow different public organisations to deliver a better customer experience.The platform can be used for emergency notifications, disaster recovery and more. 

This leads to an increase in efficiency, customer satisfaction, by freeing up valuable administration and staff time.

Public Sector Modica

SMS uses in the public sector

EMERGENCY ALERTS & NOTIFICATIONS
WORKFORCE MANAGEMENT
POWERFUL SMS API
Web2SMS
TWO WAY COMMUNICATION
NPS SURVEYS & FEEDBACK
CUSTOMER SUPPORT

A powerful messaging platform for the public sector

One of the greatest challenges for the public sector is effective and timely communication. Modica has multiple solutions available on one unified platform, allowing the companies to send time-critical messages and enable two-way conversations with staff and clients.

 

“Communication is critical in an emergency. In a situation where people’s lives were potentially at risk, we had to be sure the platform we used was reliable and could get messages out to our staff and stakeholders quickly. The Optus and Modica Group team understood the urgency of our requirements and made sure the setup and training went smoothly, even with such a fast turnaround.”
 
Townsville City Council
City of Townsville - Wikipedia

Contact us today to learn more about our Intelligent Messaging solutions