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White-labelled Modica

 

 

Wholesale Messaging Modica

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Optimise process & operations

Use Cases

Operations

A reliable, cost-effective and easy to use solution for communicating with your customers and staff.

Workforce Communications

Leverage two-way SMS conversations to streamline shift management. Improve operational performance by issuing departmentalised group messages faster and with more reach.

  
Account & Dispatch Notifications

Keep customers informed the entire way along their customer journey. Contact them in a way that is convenient for them, easily integrates with your current systems and doesn’t cost the world.

  
BCP & Alerts

Coordinate major incidents during critical outages or events that may impact business operations. SMS can be sent instantly to notify on-call and leadership teams, as well as key stakeholders to keep them up to date.

  
Alerts and notifications (3)

Cost effectively streamline business processes.

Explore features below:
Quick broadcasts

Broadcast a mass communication quickly and easily during an emergency.
Templates

Create templates for quick communication.
List management

Supports multiple lists for managing multiple sites collectively or individually.
Reporting

Sophisticated reporting suite to manage replies and provide further assistance.
Why Modica Group

Experts in mobile communication

Expert service and advice

We won't bounce you off to a contact centre. Our team is available 24/7 to support you. We have extensive resources to make you a messaging guru and ensure your service is a success.
Integration

Modica's Messaging Platform can integrate with your preferred email, CRM, marketing and social applications. Existing integrations include SalesForce, Marketo and Adobe Campaign.

 
Real-time dashboard

Review the performance of your services in real time via your secure dashboard. View sent and received message volumes, track delivery receipts and analyse your performance for insights.
Compliance

Global messaging can be a regulatory minefield. Our in house team will work closely with you to assist with queries around industry guidelines and government regulations.
Testing environment and QA

Our Technical and Service teams support you throughout the testing, migration and launch process.
Market-specific expertise

Chances are we have experience in your market. Whether products or services, public or private sector, our experts tailor solutions to solve your needs.
Modica SMS solutions

All-in-one platform

Use a single, unified platform to send all your business communications. Our web-based dashboard gives you real-time visibility of all of your messages.

Contact us today

SMS_Platform Modica Group
API documentation

For developers, by developers

Our APIs are designed with developers in mind. With a choice of languages, it's that much easier to integrate.

The reporting dashboard allow users to view status reports (DLR), opt-outs and usage.

Read our API Documentation.
Developers Modica Group
Security

We pride ourselves on reliable technology

With 99.9% uptime and over fifteen years' experience in the financial, healthcare and Government sectors, you can trust us to send your messages securely and on time.

Learn more about Security.

Security Modica Group

Contact us today to learn more about our Intelligent Messaging solutions

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