Easy integration
We make it easy to connect to customers, staff and partners anywhere in the world via your choice of APIs - HTTP/S, REST, SOAP or SMPP.
A robust enterprise messaging platform, enhanced with insights. Detailed reporting, expert support and advice, we make it easy so you can focus on your customers.
Modica's messaging platform is used by some of the world's biggest enterprise organisations and brands to deliver high volume, mission critical SMS messaging services.
The platform is founded on a high availability messaging gateway that is complemented by optional Managed Messaging Solutions, and the OMNI Insights dashboard to help you deliver intelligent messaging services to your customers and staff.
What sets us apart is the expert advice and support we provide our clients - 24/7.
We make it easy to connect to customers, staff and partners anywhere in the world via your choice of APIs - HTTP/S, REST, SOAP or SMPP.
You can rely on our robust and rugged platform that offers high volume performance, monitoring and 99.9% uptime.
The platform supports all the features you would expect - from number portability to multi timezone support and international routing.
OMNI Insights provides intelligent analysis of your messaging data via a smart reporting dashboard.
Government and Telco regulations on anti-spam can be a minefield to negotiation, we will advise you throughout your set-up to make sure your services aren't in breach.
We won't bounce you off to an anonymous contact centre, our team will support you through all stages of your messaging service lifecycle.
With a wealth of resources on all aspects of messaging, from APIs to FAQs and International Fact Sheets, we have the resources to make you an instant mobile guru and ensure your service is a success.
Global messaging can be a regulatory minefield. Our experienced in-house Support team work closely with you to ensure your service doesn’t breach industry guidelines or mislead consumers.
Modica's Messaging Platform can integrate with your preferred email, CRM, marketing and Social application. Existing integrations include SalesForce, Campaign Monitor and Twitter. Get in touch to discuss your needs.
Make use of our test environment to ensure all is in order before migrating to the live production environment. Our Technical and Service team are available to support you throughout the migration and launch process.
Review the performance of your services in real-time via your secure dashboard. View sent and received message volumes, track delivery receipts and analyse overall performance to generate insights.
We’re serious about support and proactively communicate any issues that may impact your service. With custom service reports available on request, or regular basis, our Support team are on hand 24/7 to help if required.
Choose the support plan that best suits your requirements. Basic, Professional or a personalised
Enterprise SLA.
Support Plans | Basic | Professional | Enterprise |
---|---|---|---|
99.99% availablity | |||
24/7 365 day support | |||
Proactive communication | |||
Email support | |||
Phone support | |||
Technical support | |||
Response time | 4hrs | 1hrs | |
Monthly traffic report | |||
Dedicated service delivery manager |
The original 2-way solution where customers text your shortcode and receive a one-off message back providing them with information.
Add 2 Factor Authentication to your applications by providing a one time PIN that is generated and sent to the user’s mobile phone via SMS.
No additional development required, initiate your text messaging by emailing and we do the rest, sending you back a response via email or text.
Easily upload your audience data from any web browser and send messages to individuals or small groups.
Our OMNI platform is constantly being expanded to include additional messaging services to support new technologies and our customers changing needs.
The broadcast solution allows you to easily send individual or group messages immediately, or schedule your notifications in advance.
From simple stand alone campaigns, to large and complex integrated projects. Competition functionality includes 2-way messaging, unique tokens/keywords and prize draws.
Our SMS Voting solution is simple and flexible, allowing organisations to gather timely opinions from their audience. FTP feed of results for real time results.
Modica's Donation solution works across all New Zealand mobile networks. With 100% of all text donations raised going back to your charity.
Let us know how we can help!